Customer Login

Take advantage of your online account which gives you instant access to apply for an Educational Assistance Payment (EAP) withdrawal, review your transaction history and balances, change your personal information and much more! You will need your user identification and password to login. Please remember to always keep it confidential.

Choose one of the options below to access information specific to your plan type.

Important message for Family & Flex First Plan customers: We’ve made updates to the Family and Flex First Plan customer website. When logging in for the first time, you will be asked to reset your password and provide an email address. Starting September 30, 2019, a verification code will be emailed to you to complete a two-step login.

Family Plans Flex First Plans Heritage Plans



For secure access to your personal account information, enter your username and password. If you do not have a customer access account, register here